Health Coach
Sends the between-session exercises and reminders you assign, and brings back what clients share.
You decide what goes out, and when.
Meet this agentMedera for peer support
Lived experience,
fully supported.
Peer work runs on connection, not keyboards. Medera handles the encounter notes and the coordination so specialists can stay in the relationship.
SOAP noteDetailed
Subjective
Reports better sleep this week.
You sign
90837 · F41.1Built for
Peer specialistsRecovery coachesWarm linesCommunity programs
Documentation
Encounter notes without the burden
Simple, structured notes drafted from each contact, meeting funder requirements without pulling peers out of the work.
Explore DocumentationSOAP noteDetailed
Subjective
Reports better sleep this week.
You sign
90837 · F41.1Safety
Backup for hard moments
When a conversation turns heavy, the escalation path to clinical staff is one tap away, with context attached.
Explore SafetyWatching quietly
All clear this session
Your plan, one tap away
Co-therapy
Coordination that closes loops
Referrals, follow-ups and check-ins tracked to completion, so nobody falls through the cracks between programs.
Explore Co-therapyYou hold the session
Medera carries the rest
Note drafted
Letters sent
Follow-ups queued
Your new colleagues
The agents on your team.
For peer support, these are the agents that carry the most. Each hands you a draft, a flag or a packet, and waits for your review.
Follow-up Agent
Tracks referrals, missed visits and check-ins to completion, so nobody falls through the cracks.
You set who gets a nudge.
Meet this agent
Measurement Agent
Sends PHQ-9, GAD-7 and your own measures between sessions, then scores and charts what comes back.
You choose the measures and the rhythm.
Meet this agent
Risk Detection Agent
Keeps a quiet watch for risk language and follows the escalation plan your team already agreed on.
It flags. Your team responds.
Meet this agentWhat changes
More care. Less admin. Every week.
2:1
hours of desk work for every hour of care today. That is the ratio Medera exists to change.
Same day
the note is drafted before the session ends, and signed before you leave.
Every task
around the work, quietly carried.
Enterprise-grade
Enterprise-grade for
every size of practice.
Solo practice or health system, the guardrails don't scale down. The same architecture protects every session, on every plan.
Consent-first, always
Documented consent opens every session, no consent, no capture, no exception.
Encrypted, BAA-backed
Healthcare-grade encryption in transit and at rest, with business associate agreements signed.
The approval gate
Every agent output, note, code, letter, escalation, waits for a licensed clinician's sign-off.
Audit trail on everything
Every access, action and export logged to a person, reviewable and exportable.
SSO, roles & supervision
Enterprise identity, role-based access and supervisor review flows for teams and programs.
Never trains on your sessions
Client data never trains foundation models, contractually and architecturally.
100%
of agent output held behind clinician approval
0
sessions used to train foundation models
Every
action logged and auditable
The question we get asked
“Peer work is relational, not clinical. Will it force a clinical frame onto it?”
No, and this mattered enough to build separately. Peer documentation records engagement, goals in the person's own words and the practical work of connection. Imposing a clinical structure on peer support misrepresents what happened and undermines the role.
FAQ
Questions, answered.
Will Medera get in the way of the session?
The opposite. Medera has no camera presence and no voice in the room, it listens with consent, stays out of sight, and frees you from the keyboard so you can stay eye-to-eye with your client.
Who signs off on the work?
You do, always. Every note, letter, code and escalation is drafted for your review and filed only with your signature. Medera never acts on its own.
Is Medera HIPAA compliant?
Yes. Encryption in transit and at rest, audit trails on every action, BAAs for covered entities, and access controls designed for behavioral health's higher bar of confidentiality.
