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Intelligent IntakeIntake Agent
Manages inbound calls around the clock with natural voice interaction. Performs identity verification, administers validated behavioral health assessments, confirms insurance eligibility, and books appointments — all within a single conversation.
24/7 Voice IntakeIdentity VerificationBehavioral ScreeningInsurance EligibilityAppointment Scheduling
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Clinical DocumentationVisit Scribe
Produces structured clinical notes in real time during sessions, complete with diagnostic and procedural coding suggestions. Synchronizes finalized documentation directly to the electronic health record.
Real-Time SOAP NotesDiagnostic CodingProcedure CodingEHR Synchronization
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Multimodal Session IntelligenceCo-Therapy
Monitors facial and vocal biomarkers across neurobehavioral constructs throughout clinical sessions. Quantifies physiological indicators to support measurement-based care and longitudinal outcome tracking.
Multimodal BiomarkersNeurobehavioral ConstructsPhysiological MonitoringOutcome Measurement
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Clinical TriageTriage
Classifies patient urgency through structured acuity assessment, identifies clinical red flags and crisis indicators, and routes cases to the appropriate level of care with automated escalation protocols.
Acuity ClassificationRed Flag DetectionCrisis EscalationCare Routing
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Prior AuthorizationAuth Agent
Generates authorization requests automatically by matching clinical documentation against payer-specific criteria. Submits through electronic, portal, or fax channels and manages the appeal lifecycle.
Auto-Generated RequestsPayer Criteria MatchingMulti-Channel SubmissionAppeal Management
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Care CoordinationCare Agent
Orchestrates post-visit workflows including referrals, follow-up scheduling, prescription coordination, and lab orders. Maintains care continuity across providers and care settings.
Referral OrchestrationFollow-Up SchedulingMedication CoordinationLab Order Tracking
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Referral ManagementReferral Agent
Identifies specialty requirements, searches in-network providers across jurisdictions, manages the multi-state referral workflow end-to-end, and tracks referral completion with automated status updates.
Provider Network SearchMulti-State WorkflowsSpecialty MatchingCompletion Tracking
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Clinical Knowledge EngineClinical RAG
Performs hybrid semantic retrieval across medical ontologies, drug interaction databases, and clinical practice guidelines. Surfaces evidence-based citations to support clinical decision-making at the point of care.
Semantic RetrievalOntology SearchInteraction CheckingGuideline Citations