YOUR AI WORKFORCE8 Specialized Agents.
8 Specialized Agents.
One Unified Platform.
Each agent is purpose-built for a specific clinical workflow — from the first phone call to post-visit coordination.
📞
Intelligent IntakeIntake Agent
Manages inbound calls around the clock with natural voice interaction. Performs identity verification, administers validated behavioral health assessments, confirms insurance eligibility, and books appointments — all within a single conversation.
24/7 Voice IntakeIdentity VerificationBehavioral ScreeningInsurance EligibilityAppointment Scheduling
📝
Clinical DocumentationVisit Scribe
Produces structured clinical notes in real time during sessions, complete with diagnostic and procedural coding suggestions. Synchronizes finalized documentation directly to the electronic health record.
Real-Time SOAP NotesDiagnostic CodingProcedure CodingEHR Synchronization
🧠
Multimodal Session IntelligenceCo-Therapy
Monitors facial and vocal biomarkers across neurobehavioral constructs throughout clinical sessions. Quantifies physiological indicators to support measurement-based care and longitudinal outcome tracking.
Multimodal BiomarkersNeurobehavioral ConstructsPhysiological MonitoringOutcome Measurement
🚨
Clinical TriageTriage
Classifies patient urgency through structured acuity assessment, identifies clinical red flags and crisis indicators, and routes cases to the appropriate level of care with automated escalation protocols.
Acuity ClassificationRed Flag DetectionCrisis EscalationCare Routing
📋
Prior AuthorizationAuth Agent
Generates authorization requests automatically by matching clinical documentation against payer-specific criteria. Submits through electronic, portal, or fax channels and manages the appeal lifecycle.
Auto-Generated RequestsPayer Criteria MatchingMulti-Channel SubmissionAppeal Management
🤝
Care CoordinationCare Agent
Orchestrates post-visit workflows including referrals, follow-up scheduling, prescription coordination, and lab orders. Maintains care continuity across providers and care settings.
Referral OrchestrationFollow-Up SchedulingMedication CoordinationLab Order Tracking
🔗
Referral ManagementReferral Agent
Identifies specialty requirements, searches in-network providers across jurisdictions, manages the multi-state referral workflow end-to-end, and tracks referral completion with automated status updates.
Provider Network SearchMulti-State WorkflowsSpecialty MatchingCompletion Tracking
📚
Clinical Knowledge EngineClinical RAG
Performs hybrid semantic retrieval across medical ontologies, drug interaction databases, and clinical practice guidelines. Surfaces evidence-based citations to support clinical decision-making at the point of care.
Semantic RetrievalOntology SearchInteraction CheckingGuideline Citations
COMPLIANCE & SECURITYBuilt for Healthcare.
Built for Healthcare.
Secured Like a Vault.
Every layer of Medera is designed around HIPAA, SOC 2, and 42 CFR Part 2 from day one — not bolted on after the fact.
🔒§164.312
HIPAA Compliant
End-to-end PHI encryption (AES-256-GCM), purpose-based access control, and 6-year audit trail retention.
🛡️Verified
SOC 2 Type II
Continuous monitoring, penetration testing, and verified security controls across all infrastructure.
📋SUD Protected
42 CFR Part 2
Substance use disorder data handled with explicit consent, re-disclosure notices, and additional access restrictions.
🏥On Request
BAA Available
Business Associate Agreements executed before any PHI processing. Covers all sub-processors and cloud services.
🔐Multi-tenant
Row-Level Security
PostgreSQL RLS on all 42+ tenant-scoped tables. Every query is automatically filtered to the authenticated organization.
📊Tamper-proof
Immutable Audit Logs
Merkle-tree integrity verification, WORM-compatible storage, and PHI access logging for every data touchpoint.
INTEGRATIONSConnects to Everything
Connects to Everything
You Already Use
One-click EHR connections with FHIR R4 as the backbone. No custom engineering, no data silos.
MEASURABLE IMPACTClinical-Grade AI.
Clinical-Grade AI.
Quantifiable ROI.
Behavioral health clinicians lose 35% of their time to documentation and admin. Medera gives it back — while improving clinical outcomes and revenue capture.
70%
Reduction in Documentation Time
From 12 min to under 3 min per session note
42%
Fewer Claim Denials
AI-driven coding accuracy and eligibility verification
240h
Saved per Clinician per Year
Equivalent to $10,000+ in annual savings per provider
3–4x
Better Symptom Improvement
AI-assisted measurement-based care vs. treatment as usual
87%
MBC treatment response rate vs. 63% standard care
13pt
Burnout reduction within 30 days of deployment
50%+
Reduction in patient wait times with AI triage
39/wk
Prior auths per physician eliminated by automation
🔒HIPAA Compliant
🛡️SOC 2 Type II
📋BAA Available
🏥FHIR R4 Native
No credit card required · 15-minute setup call · HIPAA BAA included