The Empathetic
AI Care Manager
Grace automates care management while maintaining personalized, empathetic communication with every patient
Grace seamlessly integrates into your existing workflows
Connects with your EHR, scheduling systems, and care coordination platforms for a unified experience
Use Cases
Grace automates critical patient interactions across the healthcare journey, enabling your team to operate at the top of their license while ensuring consistent patient engagement
Automated Health Coaching and Wellness Check-ins
Continuous patient engagement between visits
Grace conducts wellness calls to monitor treatment progress, medication adherence, and mental health symptoms while flagging concerns for clinicians.
Appointment Follow-up and Care Coordination
Seamless transitions across the care continuum
Grace follows up after appointments to confirm understanding, coordinate referrals, and ensure patients connect with recommended services.
Pre-Authorization and Referral Support
Streamlined administrative workflows
Grace collects clinical information for insurance pre-authorizations and schedules specialist appointments to ensure seamless care transitions.
Streamlined Implementation
Grace is designed for efficient deployment and seamless integration into your existing workflows
Rapid Onboarding
- •Initial setup begins immediately after contract signature
- •Phased rollout to ensure quality and performance
White Glove Implementation
- •Collaborative refinement through monitored test calls
- •Custom prompt development based on your protocols
Simple Integration
- •Connects with EHR and case management systems
- •API-first architecture for flexible implementation
Partnership Approach
- •Comprehensive support from implementation through optimization
- •Continuous refinement based on real-world performance
AI Safety and Security: Built for Healthcare
Grace was developed with healthcare's unique security and compliance requirements at its foundation
Clinical Oversight of All AI Operations
Board-certified clinicians validate and monitor every AI interaction
HIPAA and SOC 2 Type II Compliant Infrastructure
Enterprise-grade security with continuous compliance monitoring
Secure Data Handling with End-to-End Encryption
AES-256 encryption at rest, TLS 1.3 in transit for all patient data
Regular Third-Party Security Audits
Independent security assessments and penetration testing
Transparent AI Decision-Making Processes
Explainable AI with full audit trails and clinical oversight
Continuous Validation and Monitoring
Real-time quality assurance and performance tracking
Getting Started is Easy
Ready to see how easily and quickly you can reduce your patient backlog? Schedule a demo today.
Schedule a Demo