Our commitment to responsible AI

At Medera, We believe that advanced technology should always be grounded in strong ethical values. Our AI care management platform, Grace, is designed around a robust ethical framework that prioritizes patient wellbeing above all else.

Ethical Agentic AI

Patient-Driven Intelligence

Our AI agents are designed to amplify patient autonomy, empathy, and safety. Every algorithmic decision is grounded in compassion and evaluated for its real-world impact on human wellbeing.

Privacy-First Design

We uphold the highest standards of data stewardship—HIPAA, SOC2, and beyond. From encryption to zero-trust architecture, privacy protection is embedded from the first line of code to every interaction.

Fairness & Representational Equity

Agentic AI learns from diverse behavioral and clinical datasets. We continuously audit and rebalance our models to reduce bias and ensure equitable outcomes across populations and identities.

Human-in-the-Loop Oversight

AI never replaces clinical judgment—it enhances it. Our systems keep clinicians in control, with transparent feedback loops that support informed, ethical decision-making.

Explainability & Trust

We believe transparency builds trust. Each recommendation comes with interpretable insights, allowing both providers and patients to understand how and why AI arrived at its conclusions.

Continuous Ethical Alignment

Agentic systems evolve—and so does our responsibility. We maintain an adaptive ethics framework that updates with new evidence, regulations, and societal values.

Security & Compliance Framework

Our multi-layered approach ensures data integrity, safety, and trust across all AI operations.

1

Clinical Oversight of AI Systems

Board-certified clinicians continuously validate and monitor all AI-assisted care interactions.

2

HIPAA & SOC 2 Type II Compliance

Enterprise-grade infrastructure built for regulatory compliance and real-time monitoring.

3

End-to-End Data Encryption

AES-256 encryption at rest and TLS 1.3 in transit to secure all patient data.

4

Independent Security Audits

Regular third-party assessments and penetration testing ensure ongoing protection.

5

Ethical & Transparent AI Decisions

Explainable AI models with audit trails and clinical review for accountability.

6

Continuous System Validation

Ongoing monitoring for performance, accuracy, and safety in every AI workflow.

Industry Certifications

Our comprehensive compliance framework is validated by independent third-party auditors

HIPAA Compliant

Full compliance with Health Insurance Portability and Accountability Act

SOC 2 Type II

Audited controls for security, availability, and confidentiality

HITRUST CSF

Healthcare's most comprehensive security framework certification

ISO 27001

International standard for information security management

Getting Started is Easy

Ready to see how we can help you deliver safer, more effective care? Schedule a demo today.

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